Main Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

Name: Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind
Rating: 5.0 (4 reviews)
ISBN: 9780143111870

Muriel Solomon; Amy Cooper Hakim

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Print Length : 349 pages Publisher : TarcherPerigee; 2nd Revised ed. edition (Dec 6 2016) ISBN-10 : 0143111876 ISBN-13 : 978-0143111870 ASIN : B01CZCW53U Request # 1500343147.0133 A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Request Code : ZLIB.IO18329837

Categories:

Year:

2022

Publisher:

Penguin Publishing Group

Language:

English

ISBN 10:

0143111876

ISBN 13:

9780143111870