Main Designing the Best Call Center for Your Business, 2nd Edition
Designing the Best Call Center for Your Business, 2nd Edition cover

Designing the Best Call Center for Your Business, 2nd Edition

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Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.
Request Code : ZLIBIO752377
Categories:
Year:
2005
Edition:
2nd
Publisher:
CMP Books
Language:
English
Pages:
385
ISBN 10:
1578203139
ISBN 13:
9781578203130
ISBN:
1578203139,9781578203130

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