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It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks
It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks
Behar, Howard; Goldstein, Janet
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Overview: “At Starbucks, the coffee has to be excellent, from the sourcing and growing to the roasting and brewing. The vision has to be inspiring and meaningful. Our finances have to be in order. But without people, we have nothing. With people, we have something even bigger than coffee.”
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