Smart Work: The Ultimate Handbook for Remote and Hybrid Teams

In a world still adjusting to the impact of the pandemic, remote and hybrid working is new territory for most people. But many managers can be poorly equipped to deal with it: the more casual ways of managing in a physical office simply don't work with remote teams, and most tasks will be more challenging when conducted at a distance. Aspects of this will be great news for some people: managing remote teams can often raise the bar for leaders and managers, as well as for the teams themselves. But office-based, face-to-face leadership, while certainly effective, is often more informal and ad hoc, and a number of basic management tasks can be much harder to complete remotely: - managing workloads and performance; - resolving problems and miscommunications; - motivation (and the lack of); - professional development and ongoing training; and - identifying, setting and measuring goals and targets. This new title shows how leaders, managers and team members [...]can raise their games to meet the challenges of 21st century leadership and our new age of working.