Main Tele-Stress - Relief For Call Center Stress Syndrome

Tele-Stress - Relief For Call Center Stress Syndrome

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This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ; Stress in call centers is a big problem. Calls from irate customers are the leading cause of Tele-Stress. This book provides common-sense strategies that work to cope, and the author explains what stress is, how if affects the body, and how to overcome it.
Request Code : ZLIBIO634257
Categories:
Year:
1998
Edition:
2
Publisher:
CMP
Language:
English
ISBN 10:
0936648902
ISBN 13:
9781929629442
ISBN:
9781578200290,1578200296,0936648902,9780936648903,9781929629442

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