Main Boomerang!

Boomerang!

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Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
Request Code : ZLIBIO631231
Categories:
Year:
2007
Publisher:
Pollinger in Print
Language:
English
Pages:
256
ISBN 10:
1905665512
ISBN 13:
9781435613690
ISBN:
1905665512,9781905665518,9781435613690

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