Main Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace

Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace

Name: Emotional Intelligence for Managing Results in a Diverse World: The Hard Truth about Soft Skills in the Workplace
Rating: 4.0 (4 reviews)
ISBN: 9780891062554

Lee Gardenswartz, Jorge Cherbosque, Anita Rowe

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Feelings and emotions affect how people perform their jobs, of course, and shape the tenor of their workplaces. The impact and applicability of emotional intelligence (EI) at work is well established. If you're ready for a more focused treatment, Lee Gardenswartz, Jorge Cherbosque and Anita Rowe offer this manual about the use of EI in working with and managing all kinds of people. They submit that dealing with human differences triggers a variety of emotions, many of which are counterproductive. They provide a four-part "Emotional Intelligence and Diversity Model" to help managers handle their emotions - and their diverse employees - effectively. The book includes an assortment of exercises, charts and quizzes to help raise your emotional intelligence. getAbstract finds that this quite specific guide is very useful for managers, particularly less experienced ones, whose workplaces present diversity challenges.

Request Code : ZLIBIO273092

Categories:

Year:

2008

Publisher:

Nicholas Brealey Boston

Language:

English

Pages:

201

ISBN 10:

0891062556